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Practices & resources I recommend

A working list of the principles, habits, and reading that helped shape how I approach IT and systems work.

Team Culture

Kind Engineering kind.engineering Practical ways to build kindness within your team. Understand Team Effectiveness rework.withgoogle.com Google's research on what makes teams effective.

Problem Solving

The XY Problem xyproblem.info Describe the actual problem you're trying to solve, not the workaround you've already half-built.

Communication

Recurse Center Social Rules recurse.com Four lightweight rules that keep a space safe enough to ask questions and admit what you don't know. Don't Ask to Ask dontasktoask.com Skip "can I ask a question?"

Troubleshooting & Documentation

How to Report Bugs Effectively chiark.greenend.org.uk Guide to writing a bug report someone can actually act on. Respectful Code Reviews chromium.googlesource.com Giving feedback that assumes competence and builds trust instead of eroding it.